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Innova Rooms pride ourselves on our community ethos. To make sure we’re all on the same page we have created our house rules. However, as a demonstration of our flexibility, we constantly invite feedback and amend these to allow you to enjoy your time with us even more!!

From us to you...

We value you as a member of our community and set out to ensure you and your fellow guests enjoy the following:

  • A productive place to work 24 hours a day, 7 days a week, 52 weeks a year - we never close..

  • A workspace, power, internet, breakout space, canteen, an innovation lounge, bathroom, and showers

  • Access to our meeting rooms 

  • A vibrant community of smart friendly and helpful coworkers

  • A vibrant, modern, and spacious place to call your home - or at least your workplace!!

  • Advance notice of any changes to services or fees

  • An honest commitment to serving you to the very best of our ability. However, we are human and fallible. Should something go wrong, we’re really sorry, but Innova Rooms can’t be held legally responsible. If you’re hacked while on our network, or if our WiFi goes down, or if someone steals something from you, it’s not on us. We will, however, do whatever we can to help you resolve the issue.

  • An always-open line of communication, whether in person, by phone, or through email.

Your responsibilities…

  • Innova rooms is a communal workplace, as such treat the space and your fellow guests and our staff with respect and consideration.

  • Your stuff is your responsibility, and like your other stuff, it’s your job to make sure you do not leave anything behind when you leave Innova Rooms unless you are in a private office or pod. If you do leave stuff behind we will remove it and do as we deem necessary.

  • Please ensure all personal items are removed from bathrooms/showers after use, items left behind will be disposed of. 

  • Use your own stuff, not your neighbours.

  • If you break it, lose it, or cause loss, claims, or damages we are going to ask you to make it right.

  • Respect your neighbours property (physical and intellectual) and they will respect yours, whether it's a glantór or an idea, if you see something that isn't yours don't take it..

  • Be kind!!! We do not tolerate aggressive behaviour or harassment of any kind all guests and members should feel welcome, comfortable, and productive in our space regardless of race, gender, sexual orientation, gender identity, religion, or other personal attributes or beliefs.

  • Think before you click. Please don't indulge in torrents or porn. Innova Rooms cannot be responsible for third-party data, websites, links, or services. Make sure that you’ve read and agree to our explicit Data Connection and Internet Terms of Service.

  • Keep it legal. We have zero tolerance for anyone using the Innova Rooms or resources to conduct or pursue any illegal activities, or any activity that is generally regarded as offensive.

  • Be key smart. If we’ve entrusted you with digital keys to get into the building and/or Innova Rooms, we’ve given it to you—not your neighbor, partner, or guest. Keep it to yourself, and do not allow any guest(s) to enter the space - this will keep us all more secure.

  • Communication is a two-way street. You’re responsible for letting us know right away if there are any changes to your contact and payment information. It’s also on you to read the emails we send you with changes to our services, fees, and other updates.

Data connection and Internet access terms of service

While you are at Innova Rooms, you may connect to our data network to, among other things, access the internet, (the “Connection”). The Connection is provided by Innova Rooms or an agent or affiliate of Innova Rooms. By using or accessing the connection, you agree to these terms of service. Please read these terms carefully.

We may revise these terms at any time. You are deemed to accept the current terms each time you use or access the connection. It is your responsibility to review it for any changes. If you do not accept these terms of service, you may not use the connection.

1.   Access.

Your access to the connection is at our discretion. Your access may be blocked, suspended, or terminated at any time and for any reason, including violation of these terms of service, disruption of access to other users or networks or to otherwise protect us, our users, or other third parties.

The connection is available to your device only when it is within wireless range of our access points or in your pod or office or a meeting room through an Ethernet cable to a data network port. The connection may be subject to unavailability, including by reason of emergencies, service failures, transmission, equipment or network problems or limitations, interference, signal strength, and maintenance and repair.

We are not responsible for any interruptions or performance issues with the connection, nor the underlying network(s), transmission equipment, and systems. Network speed will vary based on your device configuration, location, compression, network congestion, and other factors. You are solely responsible for any devices, software, or other materials necessary for use of the connection.

2.  Privacy & Security.

You acknowledge that no data network or internet-based communication is 100% secure, such communications could be intercepted by equipment and software and no such communication should be considered private or protected.

Subject to applicable law and in accordance with our privacy policy, we also have the right, but not the obligation, to monitor, intercept and review, and disclose, without further notice, any transmissions over or use of our connection to comply with the lawful process, orders, warrants or subpoenas, or to protect our rights, property, and users.

3.  Prohibited uses.

Accessing or using (or attempting to access or use) the connection or taking any action online that violates any applicable law or regulation or that could harm us or any third party or interfere with the operation of the data network to others is prohibited. Among other items, for example, you may not:

             i.     Upload or transmit through the connection any (a) computer viruses, worms, spam, or anything else designed to interfere with or disrupt the normal operating procedures of a computer or network; or (b) any material which is defamatory, offensive, or of an obscene nature;

           ii.     take any action that imposes an unreasonable or disproportionately large load on our network or infrastructure or that violates or threatens our system or network security or that of our users or any third parties, including any attempt to circumvent any restrictions imposed on your access to or use of the connection or our other websites;

          iii.     use the connection to infringe or violate the intellectual property rights or proprietary rights of any third party;

          iv.     share our IP address or ISP Internet connection with anyone;

           v.     reproduce, retransmit, disseminate, or resell the connection or authorize any other individual or entity to use the connection, whether for profit or not, without our express written permission.

Breaching “Prohibited Uses” may result in civil or criminal liability. We may report such breaches to relevant law enforcement authorities and co-operate with those authorities to prosecute users who violate these terms. We have the right, but not the obligation, to suspend or terminate your access and use of the connection and other services we may provide you and to block or remove any communications or materials transmitted through the connection.

4. Additional disclaimers; Liability limits.

We are providing the connection on an “as is” and “as available” basis. To the extent permitted by law, we disclaim all warranties and terms, express or implied, including warranties, terms, or representations as to the availability, operation, security, performance and/or use of our services, or any other materials on or accessed via our services, or the accuracy, speed, availability or uptime of the services, network, or data, including any warranties or terms of merchantability, fitness for a particular purpose, title, non-infringement and any implied warranties, terms or indemnification arising from course of dealing or course of performance.

You waive any and all claims and rights against us and our affiliates, parents, and successors and each of our employees, assignees, officers, agents, and directors resulting from injury or damage to, or destruction, theft, or loss of, any property, person or pet, to the maximum extent permitted by applicable law. None of the Innova Rooms Parties will be liable to you under any cause of action, for any indirect, special, incidental, consequential, reliance, or punitive damages, including loss of profits or business interruption. You will indemnify the Innova Rooms Parties from and against any and all claims, liabilities, and expenses (including reasonable attorneys’ fees), resulting from any breach of this agreement by you.

Last revised: January 2023.

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